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Global Shopper Sentiment Report 2023

Have you ever wondered what your customers really want when it comes to the ideal shopping experience?

Well, now you don’t have to!

We asked 7500+ of your potential customers across 19 countries around the world about their preferences when it comes to payment methods, options for shopping online and in-store and how important it is to have a tax-free experience.

Find out what your customers are saying in our free report

Our report includes key highlights, such as:

​​​​​​Global, regional & local data - looking at the ideal shopping experience both online Vs instore, how consumers choose to shop at home and abroad, and general preferences on payments, currency, delivery, security and shopping Tax-Free.

Special focus areas - covering shopper differences in the US and China, and understanding of what both Gen Z’s and Millennials want from their shopping experience today.

Analysis and insight - making sense of the data and exploring how to empower your customers to shop on their own terms by choosing the best solutions for your retail business - to help ensure every customer interaction counts, and you grow your revenue.


Free Report

Get the full report here!

Gain valuable insights and read the latest data on what your global customers are saying by downloading our exclusive 2023 report. Discover the latest preferences and shopping trends among global consumers of all ages, and how this could impact your business.



  • Discover what customers are saying about their ideal shopping experience
  • Gain valuable insights and data by country, region and on a Global level
  • Choose the best Retail solutions that increase revenue

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