Planet for retail

Planet combines the power of Payments, Software and Tax Free on a single retail platform to go beyond the ordinary customer experience.

The world's leading retail brands choose Planet for its unmatched expertise and flexibility.

Dolce & Gabbana
El Corte Inglés

Make exceptional shopping experiences the norm

We amaze your customers

Keep them coming back for more

Customers' demands for choice and flexibility are limitless. Your operations should be the same. Rely on Planet for Tax Free, Order Management or Payments to provide online and in-person shopping experiences that not only meet customers expectations, but deliver as promised.

  • Make browsing, ordering, paying and returning goods easier for your customers
  • Empower customers to pay the way they want, so you can make payments quick and easy through a single scalable connection across any market
  • Deliver choice and convenience with a platform that puts shoppers in full control

We save you time and money

Maximise your efficiency

Get your staff to focus on higher-value tasks: the customer experience. Whether retailers use Planet modular or end-to-end for Tax Free, Payments and Order Management processes, they remove bottlenecks and time-consuming processes.

  • Reduce operating costs through single technology partnership with one contract
  • Enable staff to be more productive by removing friction from in-store processes
  • Simplify orders, reduce stock management overheads, payments, returns and refunds by bridging online and in-store channels

We help you generate more revenue

Unlock more spending everywhere

Planet allows shoppers to accomplish more and retailers to pursue growth through loyalty and revenue-generating technology.

  • Generate incremental revenue streams with our Tax Free and Currency Conversion services
  • Make every customer feel like a VIP with omnichannel services that puts them in full control, provides always-on availability and drives additional revenue
  • With Order Management: Never miss a sales opportunity thanks to endless aisle and clienteling
  • Make the store center of customer interactions and increase footfall, average basket size and conversion rate
Case studies

Plumbs hero
As a fourth-generation family business with over 60 years of experience in soft furnishings, Plumbs are the UK’s industry leaders when it comes to sofa covers, reupholstery and curtains. Specialising in made-to-measure solutions, their range of bespoke products are each individually crafted in the UK, and provided via a unique in-home service that prioritises each customer's unique home and lifestyle to ensure comfort and style is woven into every detail.
Photo of a historic looking hotel
Hollybourne Developments
For over twenty years, Hollybourne Developments has run three hotels in Alton and Basingstoke. Each hotel has different audiences and purposes. From a secluded venue perfect for weddings, to a 63-room hotel catering to corporate guests, to a town hotel. Hollybourne Developments needed a Property Management System (PMS) with a Payment solution that could work for each of their unique locations.
Photo of the front of The Stellenbosch Hotel
Ma-Afrika Hotels
The Stellenbosch Hotel is a boutique-style hotel full of historic charm. Founded between 1692 and 1701 by Governor Simon van der Stel, the building was restored in 1987 and declared a National Monument. Now, it’s a top choice of accommodation for tourists and business travellers, offering modern amenities and a comfortable stay surrounded by heritage.

Retail solutions

Unified commerce

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

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Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.   

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Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

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Pay by link

Create secure payment links without a website or coding. A simple link that you send to your customers, they pay with ease and you receive your funds.

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Learn more about the fascinating world of retail technology in our blogs

Merchant ID Accepting a payment
Mastering ATP (Available-to-Promise) is crucial for retail success, influencing consumer choices with clear product availability, delivery options, and costs. A well-executed ATP boosts conversion rates and builds consumer trust by offering real-time, reliable information on when and how they can receive their purchases. Planet's order manager ensures transparency and confidence in purchasing decisions, allowing for mixed-cart capabilities and enhancing retailer value and trustworthiness.
  • Retail
What is a merchant ID
A merchant ID is a unique 15-digit number crucial for businesses to accept card and digital payments, functioning as an identifier for payment processing. It connects a merchant's payment system to their bank account, ensuring accurate fund transfer. Businesses obtain it by setting up a merchant account with an acquiring bank facilitated by merchant service providers. This ID is vital for transaction processing, linking point-of-sale systems to merchant accounts, and enabling the flow of funds from customer payments to the business's bank account. It's essential for companies looking to accept digital payments and manage their payment infrastructure effectively.
  • Payments
  • Retail
  • Hospitality
End-to-end payment processing consolidates initiation, authorization, and settlement into one seamless system, streamlining operations and improving customer experiences. It eliminates the need for multiple third parties, reducing errors, and enhancing transaction success rates. Benefits include quicker transactions, improved data analytics, streamlined operations, cost efficiency, fraud prevention, and scalability. This unified approach offers a more efficient, secure, and adaptable payment solution for both merchants and customers, supporting business growth and customer satisfaction.
  • Payments

What happens next?

Talk to one of our retail technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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